Shipping

UPS & USPS

Privacy

Personal information provided by customers is private and confidential, we do not disclose this information to other individuals, organizations or third parties. Provided personal information such as name and address, credit-card information and e-mail address is only used to communicate directly to customer about the status of your orders.

LOTUS SPIKE MAT™ is committed to safeguarding the privacy of our customers' personal data.

Warranty

Warranty Information is currently being updated.


Returns Policy

If you are not entirely satisfied with your purchase or it has been damaged during shipment you may return item in its original packaging within 30 days.

A refund of the merchandise and taxes will be given however shipping and handling for the delivery and pick up will not be refunded.

Refunds will be issued in the same method of payment as the original payment.

A purchase made with a credit card: a refund will be issued to the original account.

For questions or additional information please email us at info@lotusspikemat.com. We will get back to you within 24 hours.